Natura
•
2013
Christmas Toolkit
Automation and Personalization for Consultants

Context
Natura, one of the largest cosmetics companies in Brazil, faced a significant increase in sales demand during the Christmas period.
To help its consultants better manage their year-end campaigns, Natura looked for a digital solution that not only facilitated the creation and distribution of promotional materials but also allowed for large-scale personalization, ensuring that each consultant could quickly and efficiently highlight their personal brand.
strategy
Squadfy identified the need for a tool that centralizes the creation of customized campaigns and facilitates the distribution of promotional content to Natura consultants.
The strategy was to build a flexible digital system that provided autonomy and simplicity, while delivering ready-to-publish materials through direct communication channels, such as WhatsApp, a platform widely used by Natura consultants.
solution
Squadfy developed a special Christmas Toolkit, which served as the main digital work tool for the consultants. This innovative solution offered:
Complete customization of media pieces: Consultants could personalize all campaign materials for Christmas, including the campaign website, with their own contact information.
Automation via WhatsApp: The entire media generation process was automated. Consultants received, directly to their WhatsApp numbers, personalized campaign materials ready for dissemination, eliminating any manual complexity.
Simplicity and efficiency: The system was designed to be intuitive and fast, allowing consultants of different technological profiles to use the tool without difficulties, focusing on maximizing their sales during the festive period.
Results
+100 thousand files
Quick customization for all types of campaigns
+10 thousand consultants
Massive adherence to the automated system.
Pioneer
First automated customization system, an innovation in digital support for consultants.